“I have very much enjoyed my experience so far in expanding my knowledge in Zero Waste practices. With my background in manufacturing and production, I have a habit of being very driven, results oriented and want the biggest bang for my efforts. Most of my professional goals and objects are destination oriented, so one of the most valuable things I have gained through my enrollment in the Zero Waste Programs was “Zero Waste is a Journey, not a Destination”. This has helped me change my mindset and accept that success is not the end result, but moving in the right direction every day. The other key learning for me was involving the community, in my case, this is my employees. It is a process of educating one person at a time and influencing their behaviour, to make the more zero waste friendly choice.” – Norah M.